InstiX CRM values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when using our CRM software.
1. Information We Collect
Personal Information: Name, email, phone number, and other contact details.
Business Information: Institute name, address, and related details.
Usage Data: Logs, device information, and interactions with our CRM.
Payment Information: Billing details for subscription payments (handled securely by third-party payment providers).
2. How We Use Your Information
To provide and maintain our CRM services.
To improve user experience and optimize features.
To communicate updates, promotions, and support services.
To comply with legal obligations.
3. Data Protection & Security
We implement industry-standard security measures to protect user data.
Access to sensitive information is restricted to authorized personnel only.
While we strive for security, no system is 100% secure, and we cannot guarantee absolute protection.
4. Sharing of Information
We do not sell or rent user data.
Data may be shared with trusted third-party service providers to enhance CRM functionality.
Information may be disclosed if required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
Our CRM may use cookies and analytics tools to improve performance.
Users can manage cookie preferences through browser settings.
6. Data Retention
User data is retained as long as necessary for service delivery.
Users can request data deletion upon account termination, subject to legal and operational requirements.
7. User Rights
Users may access, update, or delete their personal information.
Users can opt out of marketing communications at any time.
Requests regarding data can be sent to reach-us@pearlax.com
8. Changes to this Privacy Policy
We may update this policy periodically.
Users will be notified of significant changes via email or in-app notifications.
9. Contact Information
For any privacy-related inquiries, contact us at reach-us@pearlax.com
